Shipping policy
Thank you for shopping with Ritual. We are committed to providing a simple and reliable shipping experience. This Shipping Policy explains how we process and deliver orders placed through riittualled.shop.
1. Order Processing
Orders are typically processed within 5–8 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During periods of high order volume, promotions, or holidays, processing times may take slightly longer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
2. Shipping Method
We currently offer standard shipping within the United States.
Estimated delivery time:
5–8 business days
Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside our control.
3. Shipping Rates
Shipping costs are calculated and displayed at checkout based on your order and delivery address.
If free shipping is available for your order, the applicable free-shipping offer will be displayed during checkout.
4. Order Tracking
Once your order has been shipped, we will provide tracking information by email when available.
You can use the tracking number provided to monitor the status of your shipment.
Please allow some time for tracking information to become active after the package has been handed to the carrier.
5. Incorrect Shipping Information
Please make sure that your shipping address is correct and complete before submitting your order.
If you notice that your shipping information is incorrect, please contact us as soon as possible at:
We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Ritual is not responsible for orders delivered to an incorrect address provided by the customer.
6. Delayed or Lost Packages
Although we work with shipping carriers to ensure timely delivery, delays may occasionally occur.
Possible causes include:
- Carrier delays
- Severe weather
- Public holidays
- Incorrect or incomplete addresses
- High shipping volumes
- Customs or transportation issues
- Other circumstances beyond our control
If your tracking information indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.
You may also contact the shipping carrier directly for additional information.
If you still need assistance, contact us at support@riittualled.shop.
7. Damaged Packages
Please inspect your package when it arrives.
If your order arrives damaged or you receive the wrong product, please contact us as soon as possible at:
Please include your order number and clear photographs of the package and affected product so that we can review the issue and determine the appropriate solution.
8. Undeliverable or Returned Packages
If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, or failure to collect the package, please contact us at:
Additional shipping costs may apply if the package needs to be reshipped.
9. International Shipping
At this time, Ritual primarily offers shipping within the United States.
If international shipping becomes available, applicable shipping costs, delivery estimates, customs requirements, duties, and taxes will be displayed or communicated where applicable.
10. Contact Us
If you have any questions regarding your order or shipping, please contact us:
Store Name: Ritual
Website: riittualled.shop
Email: support@riittualled.shop